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Our Guarantee

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Heidi Armstrong – Our Hearing Specialist

We take pride in our patient-first approach

Our hearing specialist, Heidi, is here to ensure that your needs are heard.

Our aim is to help improve your lifestyle with the best hearing aid solution. We’re extremely proud of the service that we provide and are confident that you’ll enjoy your visit. Our clinic prides itself on providing a clean and professional environment that our customers can feel comfortable in and you can be assured that your concerns are always treated confidentially.

Our guarantee

Your risks are minimised with our 60 day hearing aid trial.

This provides great comfort and zero risk for all of our clients – particularly those who are not sure if they really need a hearing aid.

Our entire range of hearing aids can be trialled for 60 days and returned if you’re not 100% happy with them. This gives you ample opportunity to put your hearing aid to the test and experience: the sound quality within different environments, adjust to the way that noises sound again, as well as come back and see us to customise your hearing aid.

Of course, there are some conditions…

You’re required to pay for your hearing aid in full at the time of your fitting. If you decide that you no longer want your hearing aid, you must return it to us within the 2 month (60 day) period following your fitting appointment. The refund will be assessed by the hearing aid manufacturer. If approved you’ll be reimbursed, less any individual items, which are non refundable eg. ear moulds and batteries. Administration cost applies.

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